Terms of Service for NoScrubs, Inc. (dba NoScrubs Laundry Delivery)

Effective Date: June 14, 2024

Welcome to NoScrubs Laundry Delivery ("we," "us," "our"). NoScrubs, Inc., a Delaware C-Corporation, provides laundry delivery services under the business name NoScrubs Laundry Delivery. By using our services, you agree to the following Terms of Service.

1. Service Overview

NoScrubs Laundry Delivery offer laundry pickup, cleaning, and delivery services through our website and mobile application.

2. Use of Services

By using our services, you agree to:

3. Service Providers

NoScrubs may employ either employees or contractors to perform our services. All individuals performing services on our behalf have passed a background check.

4. Pickup and Delivery

Scheduling: Pickup and delivery times are estimated and may vary. We will make reasonable efforts to adhere to the scheduled times.

Location: NoScrubs reserves the right to launder orders at any location of our choosing.

Unfit Items: We reserve the right to refuse to wash any items we deem unfit at our sole discretion.

5. Pricing and Payment

Pricing: We reserve the right to adjust our pricing. Customers affected by any pricing changes will be notified in advance.

Payment: Payment for services must be made at the time of placing the order or upon delivery, as applicable.

6. Images and Quality Control

Images: We may take images of your clothing for quality control purposes and other internal uses.

Quality Control: We use images and other quality control measures to ensure that the correct items are returned to you and that our services meet high standards.

7. Loss or Damage

Insurance Coverage: Verified cases of clothing loss or damage will be covered by NoScrubs’ clothing insurance policy. To report a loss or damage, please contact us within 24 hours of delivery.

Limitations: Our liability for any loss or damage is limited to the actual value of the clothing item, considering depreciation, and will not exceed the lesser of the cost of repair or the replacement cost.

8. User Responsibilities

Accurate Information: You are responsible for providing accurate and complete information when placing orders.

Hazardous Materials: You must ensure that your laundry items do not contain hazardous materials, including but not limited to sharp objects, chemicals, and biohazardous materials.

Compliance: You agree to comply with all instructions and guidelines provided by NoScrubs regarding the preparation and handling of your laundry items.

9. Changes to Services and Terms

NoScrubs reserves the right to modify or discontinue our services, and to amend these Terms of Service, at any time. We will notify you of any material changes to the Terms of Service by posting the new terms on our website and updating the effective date.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated by reference into these Terms of Service. Please review our Privacy Policy to understand our practices regarding your personal information.

11. Governing Law

These Terms of Service and your use of our services are governed by the laws of the State of Texas and applicable federal laws, without regard to conflict of law principles.

12. Dispute Resolution

Any disputes arising out of or related to these Terms of Service or our services shall be resolved through binding arbitration in Austin, Texas, in accordance with the rules of the American Arbitration Association.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

NoScrubs Laundry Delivery
1700 S Lamar Suite 338
Austin, TX 78704

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing NoScrubs Laundry Delivery.